How to Upload Your Season Pass Photo
From our Season Pass Portal, click the top right to access your account.
- Your account login is the email on file. If you do not know your password, click the Create/Forgot Your Password link to have a temporary password sent to that email on file. When verifying your information to send the reset password email, enter your first name and last name as it appears in our database or on your season pass. If the system is expecting “Johnathan” and you enter “John”, you will get an error message. The email will be coming from no_reply@mtashland.com, so check your spam or junk folder if it doesn’t appear in your inbox!
- Once logged in, you will see a list of guests associated with the logged in account holder. To change your own photo, click My Information to be taken to the screen to Take Photo or Upload Photo. To change the photo of a guest linked to your account, first click View Profile of that guest and then click the next to Guest Information to be taken to the screen to Take Photo or Upload Photo.
- Upload or capture your photo and crop it so that your face is clearly visible and takes up most of the frame. Please remove sunglasses, masks, or other disguises.
Make sure to click Save Changes when you are done!
If you have any trouble with any of these steps, please don’t hesitate to call us at 541-482-2897 or email seasonpass@mtashland.com! Common problems are emails on file are missing or incorrect for password set/reset, or dependent guests not associated to their parent profiles. We can fix it!
Mt. Ashland reserves the right to refuse photos that are unclear, not centered, too zoomed in or not zoomed in enough, or otherwise. We may also edit your photo before printing to fit season pass photo standards and requirements.
